FAQs
FREQUENTLY ASKED QUESTIONS
Lost property
Please contact us via enquiries@trakloungebar.com.au to let us know what you've lost and we'll let you know on the next business day.
Yes, it's located before taking the stairs down to the Candy Bar and Main Room. The cost is $5 per item.
Is there a cloak room?
Yes, it's located before taking the stairs down to the Candy Bar and Main Room. The cost is $5 per item.
IS THERE PARKING AVAILABLE?
There is free parking available on Toorak Rd, Jackson St and surrounding streets. Please refer to the parking signs.
What are the set times?
Set times are managed by the promoters who have booked the venue- check in with their socials. Please note: set times are subject to change.
Can I purchase tickets over the phone?
Ticket sales are managed by promoters who have booked the venue- check the event flyer or socials for booking info.
Are shows at Trak seated or standing?
Trak shows are typically general admission and standing. Limited seating is available. Disabled or injured patrons can enquire with security on the night if seating is absolutely necessary. Kinisi Live and most Greek events are allocated tables, booth and general admission- check the event details or socials for seating plans.
Does Trak have wheelchair / disabled access?
Trak has lift access to the Main Room- please see security on arrival to gain entry via the lift.
Can guests under the age of 18 years old attend Trak?
Trak is a licensed venue and all guests must be 18 years + with valid ID.
I can't find my ticket?
If you have lost your ticket please contact your point of purchase.